Description
Position Summary
The Quality Engineer will be responsible for providing quality support both externally to customers and internally to the plant’s manufacturing teams, across both New Product Introduction (NPI) and Mass Production phases. The position involves regular interaction with multiple departments within the manufacturing site, as well as direct contact with customers.
The primary responsibility is to ensure that manufacturing policies, procedures, methods, and systems consistently produce products that meet regulatory, customer, and design specifications. This includes managing engineering change points, providing customer service, and leading corrective actions and reporting for customer complaints.
This role offers exposure to a wide range of manufacturing processes and the opportunity to collaborate with various departments, management levels, suppliers, and customers—both domestic and international.
Key Responsibilities
- Verify that manufacturing processes can consistently meet product specifications through measurements, trials, audits, and technical reports or presentations to management and customers.
- Manage change points to products and processes, securing customer approval for initial production parts.
- Provide daily customer service and internal plant support.
- Lead cross-functional teams in corrective action activities, including root cause analysis, implementation of countermeasures, and preparation of reports and customer-facing documentation.
The Quality Engineer will work closely with a wide range of internal stakeholders, including Process Engineers, Test Engineers, Analysis Engineers, Design Engineers, Supplier Quality Engineers, Maintenance teams, Technical Associates, and both production floor personnel and management.
Minimum Qualifications (Education, Experience, and Skills):
- 4-year College Degree in Electrical Engineering (Preferred) and other engineering disciplines will be considered.
- Knowledge for Quality Systems (PPAP/IPPAAR part approval, CAPA corrective/preventive actions, APQP)
- Ability to understand and explain component and product functions in relation to overall product design
- Familiarity with manufacturing processes
- Excellent communication skills to prepare and present technical information to all levels of management and customers verbally and written
- Ability and willingness to travel domestically and internationally required (30%)
Preferred Qualifications (Education, Experience, and Skills):
- Work experience in automotive industry, with emphasis in electro/mechanical devices
- Knowledge of EV components such as motors and inverters
- Knowledge of Geometric Dimensioning & Tolerance (GD&T), print interpretation
- Experience dealing with automotive customers
- Bilingual Japanese language/translation
- Knowledge of Quality Systems such as IATF16949, NPI (New Product Introduction), FMEA, Control Plans, etc.
- Experience with project planning, Control Plans, FMEA’s, Process Operations Standards, etc.
- Sound knowledge of mechanical and electrical engineering to assist with decisions related to Electro-Mechanical Processes
- Well organized, attention to detail and able to handle multiple deadlines and projects simultaneously
- Ability to lead projects obtaining the support of multiple departments
- Analytical skills to understand product and process change points impact
- Knowledge with problem solving tools, such as 5 Principles of Problem Solving, 5-why, DOE, FTA etc.…with strong aptitude toward root cause analysis
Essential to Job Functions – Physical and/or Mental Restrictions:
- Ability to work flexible schedule including all shifts and days as needed
- Ability to work for long periods of time while sitting
- Standing, walking, and bending for the duration of the workday
- Ability to lift 35lbs from floor to a height of 4ft
- Ability to push or pull pallet jack up to 450lbs
- Visual ability to work accurately with detailed information and a computer screen
- Ability to use hand tools and view small components through a microscope for extended periods of time
- Ability to travel for business (Domestic and Overseas)
- Intermediate experience required in Windows, MSWord, PowerPoint, and Excel
Description of Duties and Responsibilities / % of Time Spent performing Duties
1. Confirm process requirements are met both internally and for customer (15%)
2. Confirm Product to Requirements are met (Trials, 1st time shipment, Change Points, Design Changes, Reliability Testing, Strain Testing, Cross Sections, PV test etc.) (15%)
3. Maintain Procedures, review Drawings and Documents to ensure Quality Systems/IATF Requirements are met (Document audits: WI, PQCT, PFMEA etc., Customer Audits) (15%)
4. Change Point Control (Manage change point control with customer and suppliers for PPAP/IPPAAR) (15%)
5. Corrective Action (Identify Root Cause, Institute Corrective Action, internal and external reporting for Customer complaints/ assist with Supplier defect root cause analysis activities) (25%)
6. Review Cost of Poor Quality, Quality Trends, PPH, Determine Problem Causes for Customer and Suppliers (Defect Situational Analysis) (5%)
7. Other Duties as Assigned (5%)
Skills and Abilities:
- Excellent analytical and problem-solving skills
- High level of accuracy and attention to detail
- Make sound business decisions, exercise good judgment and maintain high level of motivation
- Maintain effectiveness in high visibility situations, handle multiple functions efficiently and ensure deadlines are met
- Ability to successfully work in a remote environment
- Strong written and verbal communication skills and ability to interact with all levels of organization needed
- Confers with and prepares reports for upper management
- Maintain functional knowledge of processes, procedures and equipment within manufacturing
- Promote and carry out Astemo's Mission, Vision & Values.
- Maintain a clean and orderly work environment according to 6S
Supervisory Responsibilities:
- Will not supervise associates
Work Environment – Travel, Noise, Smells, Quiet, Indoors or Outdoors, etc.
- Requires 30% travel – Domestic and International (may include short term assignment in foreign country)
- Open-Office Setting
- Factory Setting with Noise
Equipment Used
- Personal Computer
- Simple measurement devices
- Electro/Mechanical Testing Equipment